Meet Mary, Domestic Support Worker at Birchwood.

Mary at Birchwood care services

Enabling people to retain their independence and stay in their own home is one of the aims of Birchwood Care Services. The team do this by offering personalised support packages, which may include domestic support.


Mary is one of our Domestic Support Workers and spends her time visiting clients at home and assisting with household chores whilst keeping them company.

“A typical working day for me might include visiting 3-4 clients in their own homes to assist with any household chores, shopping, preparing meals, relieving carers for breaks, spending time talking, or doing activities they enjoy with them.  The needs are very individual and varied,” explained Mary.

Mary enjoys her work and particularly likes the jobs where she can see the difference she’s made. She finds it rewarding to make a positive impact on someone’s day.

“Being invited into someone’s home is a privilege and I enjoy getting to know the clients and working out the best way to help them,” explained Mary

Working during a pandemic has involved wearing PPE which has its issues: “I look forward to not wearing PPE when we can, as it doesn’t help with communication.  I feel Covid has impacted people emotionally and caused more loneliness and isolation.”

Mary enjoys spending time with her clients and when she isn’t working she enjoys making candles – since lockdown she’s made 168!

With things warming up she is looking forward to a holiday to Minehead in July to spend some time with her husband, daughter and her daughter’s boyfriend.

If you’re thinking of arranging care for a loved one or friend, please complete our online enquiry form, call us on 01892 863710 or email us at careservices@birchwoodhouse.org.uk.

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