A career in care

Being a carer is not a job – it is a vocation. It can provide you with tremendous job satisfaction and flexibility, but you need to be the right kind of person: you need to be genuinely caring, respectful and interested in people. At Birchwood Care we pride ourselves on having the very best homecarers and retaining them over the years through our commitment to excellence, our favourable employment terms and our sense of an extended family. If you think you’ve got what it takes to be a Birchwood carer, we’d love to hear from you.

What we look for

Not everyone has what it takes to be a Birchwood carer. The qualities and experience that we look for include:

  • Caring attitude – respectful and interested in people
  • Relevant experience – either as a professional carer, from looking after dependents or other relevant experience, such as babysitting or volunteering
  • Relevant qualifications – not essential, as full training will be given to the right candidates, together with the opportunity to gain professional qualifications
  • Conscientious – thorough in all that you do, tidy and clean, reliable and punctual
  • Positive attitude – cheerful and enthusiastic
  • Driving licence and own car – not essential, as some of our carers do rounds on foot or bike
  • Positive references and police checks

What we offer

Birchwood has excellent staff retention because we offer more than other agencies:

  • Comprehensive training – in person-centred care, health and safety, moving and handling, safeguarding people from abuse, equality and diversity, dignity and compassion, food safety and infection control
  • A thorough induction programme – on-the-job supervision until you are ready to do your rounds on your own
  • Career progression – the opportunity to gain relevant professional qualifications
  • Competitive pay – we pay above the minimum wage so we can attract the best staff
  • Flexibility – as far as possible we create the rounds and the shifts that work for you, even creating walking rounds and cycle rounds for staff that don’t drive
  • Local working – we encourage our homecarers to work in their locality to make the most of their local knowledge and keep their travelling times to a minimum
  • Free breakdown cover – so you feel safe and supported when you do your rounds
  • Electronic call monitoring – so we can check you are progressing on your rounds safely

More about working with Birchwood Care Services

What our clients say

"I have always been very pleased with the carers I have had, they have been kind, friendly and helpful. Also, they are smart, clean and tidy and always do the work I ask them to do. Years ago they looked after me and my meal, now I am a lot better – they look after my house for me!"


What our staff say

"I love being a carer because I like being able to make a difference to people’s lives, and being able to support them to stay in their own homes. I like working for Birchwood because they expect high standards from staff. Everyone has a role to play in the team, everyone’s role is important – that’s why it works. I have always felt supported by the management at Birchwood; they care about their staff and make us feel valued, and the training and opportunities that we are encouraged to take to develop our role as a worker are brilliant."

Birchwood Care Services carer

What you need to know

Care is not an easy job; it’s a sector with a high turnover. But, for the right people, it offers rewards that are hard to find elsewhere, and Birchwood Care offers a sense of family and belonging not found at other agencies. That’s why some of our staff stay with us year after year – and why others leave, only to come back. If you’re the right person, we’d love to hear from you.

"I believe I am treated as a person who matters to [my carers] and their kindness is absolutely genuine."

"Staff were supported to undertake training and qualifications appropriate to their roles to increase their knowledge and skills."
Care Quality Commission Inspection Report, December 2017

To arrange a no-obligation assessment for you or a relative: