How Are We Dealing With Coronavirus

How Are We Dealing With Coronavirus


Whilst the Pandemic caused by Covid-19 has continued to alter the lives of many throughout the country and the world, we have been doing everything we can to continue providing vital support to our clients at a time when many of them need this the most.


The health and safety of all our staff and clients is of the utmost importance to us and we have encouraged staff who feel like they’re suffering from symptoms to follow Government guidelines and self-isolate. Or indeed if someone they live or have been in contact with shows symptoms such as a persistent cough or temperature, we’re also telling them to self-isolate.

We’re continuing to visit our clients where we can. When visiting clients, we have a set of guidelines which our staff follow. These measures include:

  • All staff have and are using Personal Protective Equipment as they normally would be as well as gloves, aprons and hand gels.
  • All staff have been issued with soap and paper towels and are being asked to observe good hand hygiene principles, i.e. washing hands frequently but as a minimum on arrival at a client’s home and on departure and as often as required in between, as they normally would.
  • We’re following general advice regarding wearing face masks which is that if the care worker or the client does not have any symptoms of Coronavirus , then face masks do not have to be worn.
  • All staff already receive training in using Personal Protective Equipment and good hand hygiene.

We have adequate supplies of Personal Protective Equipment, and are working with the NHS supply chain to ensure we have supplies in stock. We’re also asking all clients to inform us if they or someone they have been in contact with or they live with presents with the symptoms.

Although this is an extremely tough time for everyone, and the circumstances are unpresented, we’re doing everything we can to continue to support our clients with the levels of care they need, and the latest guidance from Public Health England is cascaded to all staff, as it comes through.

If you have any questions about how we’re dealing with Coronavirus, or just want to talk to someone then we’re always happy to help – give our friendly team a call on 01892 863 710.

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