How We Are Dealing With Coronavirus

How We Are Dealing With Coronavirus


Whilst the Pandemic caused by Covid-19 has continued to alter the lives of many throughout the country and the world, we have been doing everything we can to continue providing vital support to our clients at a time when many of them need this the most.


The health and safety of all our staff and clients is of the utmost importance to us and we have encouraged staff who feel like they’re suffering from symptoms to follow Government guidelines and self-isolate. Or indeed if someone they live or have been in contact with shows symptoms such as a persistent cough or temperature, we’re also telling them to self-isolate.

We’re continuing to visit our clients where we can. When visiting clients, we have a set of guidelines which our staff follow. These measures include:

  • All staff have and are using Personal Protective Equipment as they normally would be as well as gloves, aprons and hand gels.
  • All staff have been issued with soap and paper towels and are being asked to observe good hand hygiene principles, i.e. washing hands frequently but as a minimum on arrival at a client’s home and on departure and as often as required in between, as they normally would.
  • We’re following general advice regarding wearing face masks which is that if the care worker or the client does not have any symptoms of Coronavirus , then face masks do not have to be worn.
  • All staff already receive training in using Personal Protective Equipment and good hand hygiene.

We have adequate supplies of Personal Protective Equipment, and are working with the NHS supply chain to ensure we have supplies in stock. We’re also asking all clients to inform us if they or someone they have been in contact with or they live with presents with the symptoms.

Although this is an extremely tough time for everyone, and the circumstances are unpresented, we’re doing everything we can to continue to support our clients with the levels of care they need, and the latest guidance from Public Health England is cascaded to all staff, as it comes through.

If you have any questions about how we’re dealing with Coronavirus, or just want to talk to someone then we’re always happy to help – give our friendly team a call on 01892 863 710.

<< Back to blog


Other articles you may like

  • Rainy day activities: bringing the fun indoors! 
    2026 has got off to quite a rainy start!   It’s been reported for being particularly wet and gloomy, and there’s a long history behind the UK’s (rainy) weather.   Sometimes, when it rains this hard, we have a ‘lazy day’. We choose to stay inside, have more lie ins, and wrap up under a blanket. This can be a great way to recharge your batteries and get some much-needed rest.  But what if it’s always raining? Long stretches of wet weather can cause low mood, reduced motivation, and a sense of isolation, especially when social gatherings start to get cancelled.   To combat this, here’s some rainy-day activities designed to lift the mood and help make our days more fun:
  • Music for dementia care
    Music is universally loved, and for good reason. It brings people together across cultures, languages, generations, and identities. For those with dementia, music can be particularly important. Music for dementia care offers support and an alternative form of communication. It can redirect moods, help set a routine, and evoke familiar memories. But why is it that music is so beneficial? And how can it help us connect with our loved ones? 
  • Finding community at Christmas 
    As we’re wrapping up 2025, we’re getting ready for all the incoming festivities. A big turkey, carol singing, and strolling through the markets are just some of the ways we’ve been enjoying the season.
  • Helping loved ones celebrate autumn 
    Christmas may be creeping up on us, but we’re not done celebrating autumn yet! It’s truly such a special season, filled with cosy nights and feel-good food.   We want to make sure our clients are able to make the most of what this season has to offer. There are so many indoor and outdoor activities to help get in the spirit, and we’re here to help you get involved. Whether it’s a walk or an activity, we can support you however works best!
  • World Mental Health Day: how can we support our loved ones?  
    There is no health without mental health. It’s something that impacts every day of our lives in how we think, feel, and act. And yet for years, it’s been placed under a stigma, and awareness of mental health has continually been scrutinised.
  • How can we help older people learn new technology?  
    Community-building can be changing. What once used to be a face-to-face connection is now expanding to more online settings; think FaceTime, virtual events, and Facebook groups. And with more than one in three people over 65 lacking the skills needed to use the internet, there’s a real danger that our older loved ones may be missing out on opportunities to connect with the world around them. Helping relatives learn new technology is not just a helpful thing to do, but is so important in combatting social isolation, and reducing loneliness.  
  • Creating a dementia friendly home 
    Dementia can be scary, both for the person with a diagnosis, and for anyone affected by that diagnosis. It can be caused by a variety of diseases and injuries that affect the brain, bringing memory loss, cognitive decline, and a loss of identity.  
  • Good Care Month: Why carers are essential to the community 
    Good Care Month: Why carers are essential to the community July is officially Good Care Month, which means it’s a time to celebrateContinue reading “Good Care Month: Why carers are essential to the community “
  • Protecting adults at risk: a closed culture is a poor culture. 
    Protecting adults at risk: a closed culture is a poor culture. When it comes to protecting adults at risk, it is essential toContinue reading “Protecting adults at risk: a closed culture is a poor culture. “

Request a Callback
We do not share these details with any third party.