Your questions answered about a care assessment
We understand a lot of different terms are used within the industry when it comes to home assessments and what is involved at each stage. We’ve provided some frequently asked questions to guide you through the initial stages involved in finding a home care provider. The care assessment is an important step and it can helpful for you to know what to expect.
What is a care assessment?
A care, or sometimes referred to as support, assessment is where a professional care organisation arranges to visit someone to discuss their care and support needs in the comfort of their own home.
When is the right time to have an assessment?
There is never a right or wrong time to arrange an assessment but generally, it’s requested when circumstances have changed in some way. This could be a health condition aftercare following an operation, or there has been a change in a person’s normal support networks meaning they need extra care or support.
If we want to go ahead how soon can a package be put in place?
When we receive that initial request, we will arrange a convenient time to visit. If the person is looking for an urgent assessment, we can visit usually within 24 hours, and if required start a care or support package within 48 hours. Some clients want to take time to discuss this with family before going forward, and this is why our assessments are free with no obligation.
Am I able to have family with me in the assessment and how long does it take?
We encourage whoever has requested the assessment to have a member of the family or a close friend with them for reassurance. The assessment will last about 2 hours, which may seem a long time, but it’s important that we obtain as much information and the right details about the person as possible. This will enable us to put the best package in place to meet their needs and preferences.
What will I be asked in the assessment?
The information we typically ask for during an assessment is about general health, what medications are taken, GP details and any support networks. We would then find out what care and support the person requires and what is important to them. Small details can make a big difference because we are all individuals and a care or support package is never the same for everyone.
Can someone visit me face to face at the moment?
With the current restrictions in place due to the pandemic, all staff will be wearing full PPE. This will include the initial visit from a senior member of staff carrying out the assessment and going forward all staff that come into your home whether it be a Carer or a Domestic Support worker.
What happens if I need to amend or adapt my package when it has started?
We review care or support packages every six months, and before if required so you can be assured that needs are met and working well.
Will I have the same Care/Support worker?
Continuity is really important to us because that’s how clients and staff build that all-important rapport, so we try and keep the same staff going into the same clients.
Other articles you may like
- Armistice Day and Remembrance Sunday 2023The weekend of November 11 marked the annual Armistice Day and Remembrance Sunday memorial in the UK and Commonwealth. Birchwood Care Services joined the nation in honouring members of the armed forces who died in the line of duty during the First World War and beyond.
- Protecting health and wellbeing in home careProtecting health and wellbeing in home care At Birchwood Care Services, the health and wellbeing of our clients is at the forefront ofContinue reading “Protecting health and wellbeing in home care”
- Celebrating Professional Care Workers Week 2023The Care Workers Charity (CWC) is an important industry body with the objective of supporting current and former care workers. As part of this mission, the CWC is running its annual Professional Care Workers Awareness Week for the sixth year this month.
- How care support can help find happiness later in lifeHelping mature adults in the pursuit of joy Happiness is a funny thing. Like joy, it can be found and nurtured in manyContinue reading “How care support can help find happiness later in life”
- Good Care Month 2023: Honouring the Heart of Home CareGood Care Month 2023: Honouring the Heart of Home Care As summer blooms across the UK this July, Birchwood Care Services joins theContinue reading “Good Care Month 2023: Honouring the Heart of Home Care “
- Championing inclusivity and diversity in later life careChampioning inclusivity and diversity in later life care Comfort, pride, and dignity are all fundamental parts of caregiving. At Birchwood Care Services, itContinue reading “Championing inclusivity and diversity in later life care”
- Dementia Action WeekDon’t put off today what could empower your tomorrow Dementia Action Week serves as a powerful reminder that early intervention and proactive diagnosisContinue reading “Dementia Action Week”
- Stress Awareness MonthStress Awareness Month Stress – it’s a feeling we’re probably all too familiar with. And so, this April to mark Stress Awareness Month,Continue reading “Stress Awareness Month”
- Why self-injury awareness is importantSelf-Injury Awareness Day, also known as SIAD, is an annual event held on 1st March to raise awareness about self-injury and reduce the stigma surrounding this behaviour. The day provides a platform for people affected by self-injury and their supporters to come together and share their stories, experiences, and coping strategies.