Frequently Asked Questions

Frequently asked questions about working for Birchwood Care Services

Why Birchwood Care Services? 

Birchwood Care Services is an independent and family-owned homecare provider with a close-knit team of loyal carers. We’re delighted to have a rating of 9.8 out of 10 on and are a well-established company, with over 25 years’ experience in caring. We offer the best rates of pay in the local area, a sign-on bonus and flexible work, amongst other benefits. We are proud to have Investors in People status. Birchwood Care Services is part of Birchwood Care Group and works closely with Birchwood House, the care home based in a beautiful manor house in Speldhurst. 

What roles are available at Birchwood Care Services? 

View our latest available roles.

Does Birchwood Care Services offer flexible work? 

Yes. We aim to offer roles that fit around your life, with full-time and flexible work patterns. Whether you’re returning to care but wish to work the hours that suit you; you need flexibility to your start or finish times or you’re looking for work in your retirement, please do get in touch. 

What can I earn as a Birchwood Care Services worker 

Birchwood Care Services is proud to offer the best rates of pay locally as well as a sign-on bonus and other benefits. Our care staff can earn an hourly rate from £12 to £14.25. 

What will be expected of me as a care worker? 

At Birchwood, we always treat our clients as we would like to be treated. Our staff are enthusiastic and passionate about caring and supporting others to continue to remain at home and enjoy life independently. 

An example tea/pm shift for care staff includes: 

  • Preparing tea/supper and hot drinks for clients 
  • Helping clients with getting ready for or into bed 
  • Helping clients with personal care if required 
  • Helping with medication needs if necessary 
  • Ensuring that the client is comfortable and well cared for and that they have everything to hand they need for the evening through until the following morning 

Do I need a DBS check to work at Birchwood Care Services? 

Yes. Birchwood Care Services will pay for your DBS check if you do not already have one. 

Do I need my own car? 

A means of transport and a full driving licence are essential in some roles and desirable in others. However, not all of our team need to be drivers, and it’s dependent on the role (we will always specify either way). 

If you do drive and use your own transport you will receive a generous mileage allowance, in addition to the hourly rate. 

What benefits does Birchwood Care Services offer? 

We offer work that fits around your life, with full-time and flexible work patterns as well as highly competitive pay, mileage and benefits. 

The full list of benefits is: 

  • An hourly rate from £12 to £14.25 
  • A sign on bonus of £275* 
  • A mileage allowance of 30p/mile 
  • DBS check paid for 
  • Induction paid for 
  • A loyalty bonus scheme* 
  • A quarterly retail/gift voucher  
  • A referral bonus of £275* 
  • Extensive career progression opportunities 

* These benefits are subject to employment for 12 months. 

I haven’t got any care experience. Can I still apply? 

Yes. While we value staff who have previous care experience, we’re also happy to train those who don’t have the experience but are enthusiastic and passionate about caring and supporting others to continue to remain at home and enjoy life independently. 

With the extensive training and career progression opportunities available at Birchwood Care Services, a career as a carer provides a career for life. If you’re a good communicator with a ‘can do’ attitude and a knack for problem-solving, we want to hear from you. 

Does Birchwood Care Services offer ongoing training and career development? 

At Birchwood Care Services we believe in continuous professional development so there are training and career progression opportunities for carers of all levels of experience. 

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