What makes a good carer?
Our aim at Birchwood Care Services is simple: to enable our clients to enjoy living as fulfilling, independent lives as possible in their own homes, for as long as possible. Our philosophy is just as simple: we treat our clients how we would like to be treated.
So what do we look for when recruiting our carers? Experience and qualifications are important, but so is personality. A good care worker, support worker or care assistant requires special caring skills – some of which can’t be learned or earned but are naturally part of an individual’s personality. As well as being able to multi-task, think on their feet, be punctual, reliable and willing to learn, here are some of the other essential characteristics we believe make a great carer:
Kindness and empathy
We treat our clients with kindness, dignity and respect. A good carer should be able to connect with their elderly clients, to help them navigate their way through some often confusing and difficult challenges.
As an elderly person becomes frail and/or senile, it’s important to remember that they were once able to cope on their own and, despite losing their independence – and possibly their mental capacity – a good carer should respect and never patronise them.
Patience and being a good listener
Caring for elderly people can be frustrating at times; memory lapses become frequent, simple tasks take longer to complete and this can cause them to become irritable – sometimes even aggressive. A great carer needs to be patient enough to handle each situation that arises calmly, without getting flustered or resentful.
Going the extra mile
We don’t just follow the care plan; we take time to listen to our clients and meet their emotional, as well as their physical, needs. And we always remember that we are a guest in their home, and respect their property and their privacy.
Since many elderly people suffer with depression, a good carer should have a sunny, soothing disposition and be able to cheer up any patient, even an uncooperative one.
Birchwood’s carers are just one of the things that set us apart from other agencies. They are genuinely caring and interested in our clients, giving that little bit extra, day in, day out. We understand the importance of finding the right carer for your loved one. How we look after our homecare clients is how we would like to be looked after ourselves, when the time comes. We carry out thorough recruitment processes, including checking police records and
references, and provide a comprehensive induction programme, so that they only start working alone when they are ready for it.
Other articles you may like
- Win a fabulous Afternoon Tea Delights Hamper
- Domestic support is available in your homeKeeping things clean and tidy in your own home can get tougher as you get older. Vacuuming and laundry can be harder toContinue reading “Domestic support is available in your home”
- Meet Care Co-ordinator GeorgiaGeorgia is one of three Care Co-ordinators at Birchwood Care Services and has worked with the organisation for 10 months. She is undertakingContinue reading “Meet Care Co-ordinator Georgia”
- Tips for keeping the elderly safe during extreme heatTips for keeping the elderly safe during extreme heat Here in Britain, we are simply not used to high temperatures we sometimes experienceContinue reading “Tips for keeping the elderly safe during extreme heat”
- Birchwood to host Summer Open Day in JuneWe are delighted to announce that Birchwood Care will be hosting an Open Day on Saturday 26th June from 2-4pm. The Open Day willContinue reading “Birchwood to host Summer Open Day in June”
- Your questions answered about a care assessmentWe understand a lot of different terms are used within the industry when it comes to home assessments and what is involved atContinue reading “Your questions answered about a care assessment”
- Cream Tea Giveaway – who will you invite for tea?We’re giving away a Cream Tea for Two with the May issue of Birchwood Care and on our Facebook page. Our Chef atContinue reading “Cream Tea Giveaway – who will you invite for tea?”
- Meet Mary, Domestic Support Worker at Birchwood.Enabling people to retain their independence and stay in their own home is one of the aims of Birchwood Care Services. The teamContinue reading “Meet Mary, Domestic Support Worker at Birchwood.”
- Meet Bethany – Care Co-ordinator at Birchwood.Every day is different and rewarding, says Care Co-ordinator and Relief Supervisor Bethany, who has worked for Birchwood Care Services for just overContinue reading “Meet Bethany – Care Co-ordinator at Birchwood.”